After, Inc. | Hawke Media Agency Directory

After, Inc. is a pioneer in the warranty business – providing product registration, marketing, analytics, and program administration to warranty organizations across a wide range of industries. Founded in 2005, After has over 15 years of experience delivering innovative warranty offerings to manufacturing clients. After, Inc. partners with some of the world’s top brands to help transform their warranty businesses, driving customer satisfaction post-purchase, higher product reliability, deeper brand equity and additional revenue/profit opportunities. Headquartered in Norwalk, Connecticut, and with offices in New York City, After, Inc. is part of the EPIC Insurance Group, an innovative retail property and casualty and employee benefits insurance brokerage and consulting firm with 2,800 employees across the United States.

Use Cases

Power Equipment - QuickReg Use Case

Objective - improve the post-sale experience (PSX) and capture the relevant customer information to process registrations. Challenge - like most manufacturers their products are sold through different channels therefore making it difficult to capture customer information. Solution - QuickReg® helped simplify the registration process and gives them a protection plan offering upon registration.

Amazon Seller - QuickReg

Objective - Improve product registration, create new revenue and profit streams and increase customer profitability and loyalty. Challenge - Like most manufacturers products are sold through the Amazon channel makes it difficult to capture customer information. Solution - QuickReg® helped simplify the registration process and gives them an extended protection plan (QuickCover) offering upon registration.