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ClickPost

ClickPost

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  • Technology

ClickPost is the world's fastest growing logistics intelligence platform that specializes in improving post-purchase experience and reducing RTO% for online retailers.

They are currently helping 250+ enterprises process more than 1 million shipments per day through their API integration platform. These enterprises are using Clickpost's real time tracking and machine learning driven algorithms to bring down their RTO% by upto 25% and improve NPS by 20%

Use Cases

Improving NPS

While brands focus heavily on optimising their supply chain, there is a missing piece on offering transparency to shoppers which causes them to lose brownie points and repeat purchases. ClickPost helps with this through their whitelabelled tracking and 2-way customer feedback mechanism. This feedback relays to the carriers and the brand to ensure top notch fulfilment.