Gobot helps brands remove shopper choice paralysis with its Guided Shopping & 1-to-1 Personalization platform.

 Ask every shopper the right questions, recommend their perfect products, personalize your entire site to their specific needs, answer their questions 24/7, and increase sales.

Use Cases

Ask every shopper the right questions and recommend their perfect products

Traditional site search is great for those who know exactly what they want, but what about everybody else? Choice paralysis. Gobot’s conversational AI guided shopping experiences engage with shoppers and guide them to the right products. Our synced product data feed and auto-merchandising saves countless hours of manual tagging and maintenance.

Personalize website content based on shopper's actual wants and needs

Automatically badge relevant products as “For You”, merchandise category page products, adapt messaging/visuals/layouts, and more. Drive up conversions by making every shopper feel like your website content is curated specifically for them.‍

Automatically resolve repetitive customer support tickets

Leverage Gobot’s AI Support Automation capabilities to answer questions about recommended products and anything else shoppers have questions about. Reduce support burden, improve customer satisfaction, and slash response times. Gobot can work hand-in-hand with your existing help desk.

Collect more email/SMS opt-ins with conversational popups

Grow your list with conversational popups that start conversations, recommend products, and collect opt-ins + zero-party segmentation data. Enable highly personalized campaigns that consistently outperform. Target abandoning visitors with exit-sense technology. Send collected data to Klaviyo, Attentive, and others.