Categories
  • Technology
  • Strategy
  • Lifecycle Marketing

Malomo helps marketers turn shipment tracking into a profitable marketing channel. Customers check their tracking 4.6 times per order. By building branded tracking pages, sending proactive shipping updates, and more, brands can use those interactions to drive sales, reduce shipping-related support, and build their brand.

"We integrated with Malomo for our tracking page which has been huge for us. Most tracking pages are terrible to look at and no one wants to deal with them, now we're able to use that as a moment for branding, a moment for referral, a moment for shipping updates, as well as cross-sell. We've gotten a ton of compliments, thousands of sessions and dozens of orders coming in by the day, so it's been really great for us."

Josh Knopman
Growth Lead at Caraway

Use Cases

Death Wish Coffee x Malomo

Death Wish Coffee now uses Malomo to increase the deliverability of their email campaigns by sending their shipping emails through Klaviyo. Since these emails are transactional, high open rates and click through rates help Death Wish Coffee improve performance of their other email marketing campaigns. By creating a branded tracking page rather than a carrier page, they're also keeping customers engaged with their brand post purchase. DWC has made a return on investment with Malomo within the first 7 days.

Caraway x Malomo

Caraway made the switch to Malomo to provide customers a more branded experience that updates customers with proactive notifications during delivery. Caraway is seeing a 10.7x ROI so far with Malomo

For Love & Lemons x Malomo

For Love and Lemons is connecting with customers during the post- transactional funnel to drive $100,000’s of revenue from existing customers. They are seeing up to 63% open rates on their shipping emails and a 17.3% click through rate from their tracking page back to their website.

Magic Spoon x Malomo

Magic Spoon continues their unique brand experience post purchase with Malomo while providing customers more information about their shipment, order, and subscription. Magic Spoon is seeing a 10x ROI with Malomo so far.