Plantt

Plantt is an AI-driven customer experience optimization platform that can help you get actionable insights from your customers' communication channels.

Plantt analyzes customers’ interactions through all communication channels, including email, phone calls, chats, and messaging channels. It provides you with insights that allow you to track bottlenecks such as sentiment, recurring conversation patterns, and more.

Unlike other platforms, Plantt also equips you with advanced automation tools, so you can instantly apply AI to your customer communication. You can tag and route conversations, and automatically provide the right answers, anytime.

Plantt is a self-learning platform that doesn't require a fancy setup, implementation of code. Built for customer-facing professionals, anyone in the team can get Plantt up and running in minutes.

The result is a tailor-made experience, based on the company’s specific customers and needs, that offers real value and answers with a 24/7 availability, in any language.