Retention.com leverages an expansive ID Matrix and identity resolution technology to help brands re-engage their site’s highly-active, high-intent visitors. Our tools immediately unlock new revenue for e-commerce brands with almost no lift, utilizing existing automation tools and campaign creative to re-engage their site visitors in critical moments across the customer journey. As industry leaders in customer recapture marketing, our product is built to capture this data in real-time and work with a brand’s existing tech stack.
""Retention.com is money falling from the sky""
Jane put something in her cart on her phone, but then gets distracted and resumes her shopping journey on her laptop. Now, Jane’s journey is gone forever, and you lose the chance at sending her an abandonment cart email/SMS. Retention.com Reclaim identifies Jane based off of her device ID, and sends her email information into a cart abandonment email flow encourage Jane to complete her purchase, driving up ROI for the customer's email marketing campaigns.