For eCommerce brands, transparency is your strongest weapon in customer experience and retention. Wonderment is not just any order tracking app - we give you full visibility into your shipments so you can deliver a delightfully unexpected post-purchase experience.
Proactively notify customers about the status of their order, including delayed or lost shipments. Improve customer satisfaction while reducing support costs. Wonderment offers unlimited order tracking for most Shopify plans.
""We were having issues with packages getting delayed and customers thinking they were lost. Now we can monitor shipments and avoid having to re-ship as many orders. This has been the only app we've found that can do this.""
Deliver gorgeous order and shipping updates, customized based on the products in the package or customer history. Use Wonderment's templates or create your own using Klaviyo's builder, no code required and with free setup assistance available from our team of Klaviyo experts.
Delays happen. Whether your warehouse is slow to fulfill items, or weather delays are impacting particular regions, Wonderment enables you to automatically notify customers automatically about stalled shipments.
Asking for reviews prematurely can hurt brand reputation. Setting flows to a simple time delay won't work if orders are late. With Wonderment, you can trigger product review only after a package has actually been delivered.
Create branded order tracking pages hosted on your Shopify domain in minutes. No more redirecting your customers the carriers' websites only to deliver a basic experience.