Tidio

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more.

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

• Talk to your visitors on live chat – quickly solve problems and sell proactively

• Solve up to 70% of your customers questions automatically with our Lyro AI bot

• Preview carts, check order history, and recommend products directly in the chat

• Add Tidio to your Shopify store in 30 seconds – just click Add App

• Manage and resolve customers' requests with a simple ticketing system